What we collect
We collect the information you give us when you create an account, place an order or contact us: your name, email address, phone number, delivery address and order history. Payment details are processed by our payment partners and are never stored on our servers.
How we use it
To fulfil orders, provide customer support, manage your account and membership, and — if you opt in — send you occasional emails about new arrivals and private sales. We also collect anonymous, aggregated analytics about how the site is used, so we can improve it.
Cookies and analytics
We use a first-party analytics cookie to understand visits, pages viewed and campaign performance. We do not sell your data, and we do not use third-party advertising cookies on this site. You can clear cookies at any time in your browser settings.
Sharing
We share only what is necessary with delivery partners (name, phone, address) and payment processors. We never sell, rent or trade your personal information.
Your rights
You can request a copy of your data, ask us to correct it, or ask us to delete your account by emailing hello@maisonduscent.com. We will respond within 30 days.
Contact
Questions about this policy? Email hello@maisonduscent.com, call +254 113 172832, or message us on WhatsApp. Maison du Scent, Mombasa, Kenya.